▪ Tour(s): Tailor-made Tour (12d11n) (SEOUL ~ MT. SEORAKSAN ~ JEJU ~ GYEONGJU ~ SEOUL)
We arrived back to Boston and David is recovering. Thank you for your concern. We would like to thank you for your prompt professional service through out our vacation. Before arriving and meeting in Korea for vacation I knew from our first email inquiry and our numerous email exchanges that I would not be disappointed with your tour service. Mrs. Crystal Han our assigned tour guide went above and beyond our expectations. Upon our meeting at the airport and touring Seoul that first day, Crystal’s enthusiasm and extensive knowledge of Seoul was impressive. One of our favorite events was of our first night in SEOUL , enjoying a traditional Korean buffet at the N Seoul Tower where we had an memorable conversation with Crystal about Korean food and culture. The excursion to MT. SEORAKSAN the next day was an ambitious adventure for our family and Crystal was very attentive to our hiking pace, stopping whenever necessary for a short rest or to take time to explain the beautiful scenery. We were looking forward to visiting JEJU Island but due to Davids illness many plans had to be changed and the trip had to be totally reorganized. We would like to thank Crystal for patience and understanding with our situation. She not only managed to arrange exceptional medical service for David but continued to tour JEJU with Sam and Richard. We will never forget her compassion and dedication as she stayed late into the night at the hospital with me, helping to care for my son and being a key in his recovery. This was not the way we expected our tour to go but Crystal made everything go as smooth as possible and we cannot thank her enough for her support and compassion throughout the trip. We would like her to know her that we greatly appreciated her numerous act of kindness and friendship. We would also like to thank you for your service to our family, especially helping out while my son was in the hospital in Seoul. Your thoughtfulness was greatly appreciated, escorting son Sam to an unplanned event at Yonsei University, bringing delicious food back to the hospital room where I was staying with David, communicating with the hospital business office, and leaving umbrellas for us to use during our vacation were just a few of the many kind acts. Anyone who is visiting Korea will not be disappointed with HAPPIMIZE TRAVEL Company. The attached picture is one that you had taken and Sam had asked me to forward it to you.
Sincerely, Ethel Polio
USA
